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Support

We're here to help you get the most out of your journaling practice.

Frequently Asked Questions

Why only 90 seconds?

90 seconds is the sweet spot. Long enough to capture meaningful thoughts, short enough to make daily journaling sustainable. It removes the pressure of "writing enough" and lets you focus on what matters.

Can I edit my moments after they're saved?

Each day has one moment. Once you've completed your 90 seconds, your moment is locked for the day. This encourages authenticity and reflection without overthinking.

How do I sync my moments across devices?

Create an account (email, Apple, or Google Sign-In) to enable cloud sync. Your moments will automatically sync across all your devices.

How do I cancel my subscription?

Subscriptions are managed through the App Store (iOS) or Google Play Store (Android). Go to your device's Settings → [Your Name] → Subscriptions → Moments → Cancel Subscription.

How do I delete my account?

You can delete your account directly in the app:

1. Open the app and go to Settings (gear icon)
2. Scroll down to the Account section
3. Tap Delete Account
4. Enter your password (if you signed up with email)
5. Type DELETE to confirm
6. Tap the Delete button

Warning: This action is permanent and cannot be undone. All your moments, settings, and account data will be permanently deleted.

Can I export my moments?

Yes! Pro subscribers can export their moments. Contact us at hello@presentable.app to request an export of your data.

Still need help?

We typically respond within 24 hours.

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